Privacy Policy

Last Updated: December 19, 2025

Cortex Technologies ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business address
• Account Information: Username, password, and account preferences
• Usage Data: Information about how you interact with our AI agent platform
• Device Information: IP address, browser type, and operating system
• Communications: Messages and correspondence with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI agent platform services
• Send system alerts, security notifications, and account updates via SMS and email
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. SMS Communications

If you opt in to receive SMS notifications from Cortex Technologies:

• We will send system alerts and account notifications to the phone number you provide
• Message frequency varies based on your account activity
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• For help, reply HELP to any message or contact us at the information below
• We do not share your phone number with third parties for marketing purposes

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our platform (hosting, analytics, SMS delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: